Are you fluent in German and English with relevant experience in a customer service, sales or credit control role where interaction with internal and external partners is constant?
Chubb is the largest Property & Casualty insurer in the world with offices in 54 countries, a diverse working culture and excellent staff benefits!
We require a process-minded, adaptable, influential and commercially aware individual, who can see opportunities and risks, contribute effectively to operational improvement and build positive relationships.
This role involves both the audit of adjustable insurance policies and resolution of credit control queries. The primary purpose is to manage, monitor, control and report on credit control query resolution processes across our Continental Europe policy portfolio. The role encompasses the investigation, root cause analysis, the establishment of a dispute resolution framework and the improvement of applicable cross-functional processes.
As there is an element of risk exposure that can't be confirmed at the start of a policy, you will agree rating factors and review premiums for the prior year. Based on information submitted a premium adjustment is then processed (calculated, registered, and issued). This process determines the premium value to be collected or returned.
Our team owns and drives the end-to-end process to ensure accuracy of data and effective case tracking. We continually look to optimise management information and reporting provided to the business.
Required Skills & Experience
What can you expect in return?
Integrity. Client focus. Respect. Excellence. Teamwork
Our core values dictate how we live and work. We're an ethical and honest company that's wholly committed to its clients. A business that's engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that's collaborative and supportive.
Diversity & Inclusion. At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
|Contact Name||John McPhail|
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